Our email address is: orders@thecomfortcompany.com
We strive to read and answer our emails frequently throughout the day, evenings and weekends.
**This is the best and quickest way to receive a response to any questions you might have about our products.**
If you do not receive a reply by the end of the business day, please try again as we may have had difficulty replying to your email. This occasionally occurs with sensitive email spam filters.
Placing an Order:
Placing an order with The Comfort Company is easy. There's no need to create an account first, however we do recommend doing so. By creating an account, you will receive order confirmations, shipping confirmations and tracking information regarding your order.
We do not share our email list, it is strictly for relaying information about your order.
Sorry, we cannot accept orders by phone, fax, or e-mail. All orders must be placed online.
Office Hours:
Monday thru Friday: 9:00 a.m. - 4:00 p.m.
Contact Phone:
Toll Free: 888-265-2822
Return Mailing Address:
The Comfort Company
1144 East State Street A214
Geneva, IL 60134
We are an ecommerce company only and not open to the public.