Shipping policy

 

Domestic UPS shipping details:

UPS shipping and delivery days are Monday, Tuesday, Wednesday, Thursday and Friday.

UPS WILL NOT deliver on Saturdays, Sundays or holidays regardless of what shipping method you choose. (Example: If you place an order on Friday and request Overnight delivery, that order will not arrive until Monday.)

UPS Ground shipping takes 1-5 business days.

Our UPS daily pick-up is approximately 11:00 a.m. Mon-Fri.

UPS 2-DAY AIR or Next Day Air Saver orders must be received by 10:00 a.m. to be considered for same day shipping.

The day of shipping should not be included when estimating transit/delivery times.

We cannot be responsible for delays in transit due to weather or acts of God/nature.

Shipping is based on the weight of the package and its final destination.

Please be sure the shipping address you provide to us is accurate:

The shipping address must be a standard residential or business location where a carrier can safely leave a package or access a receiving area.

Orders returned due to an insufficient/incorrect delivery address will be refunded for the cost of the product only. Shipping fees are NOT refundable.

If you would like the item reshipped, a reshipping fee will be charged if the order is sent to a different or corrected address.

Undeliverable & Returned Shipments

In the event that a package is returned to us because the address was unstaffed, inaccessible, or incorrectly provided:

Return Fees: Any "Return to Sender" fees charged by the carrier will be the responsibility of the customer.

Re-shipping Costs: The customer will be responsible for the full cost of re-shipping the item to a valid, accessible address.

Address Updates: If an address must be changed after the item has already shipped but is still in transit, a carrier-mandated "Intercept Fee" may apply.